Protect your data. Protect your business. Protect your reputation.
Information is the new currency in the 21st century. OSdesk Managed Backup Services provide the information backup stability and predictability that you need and want to protect your data, your business and your reputation. By optimizing backup services operational efficiency, you can increase the value of your OSvault investment.
Proactive Monitoring and Management
24x7 monitoring – not just during business hours
Incident remediation – real time, even at 2 am
Storage vendor management – enables full end-to-end insight to backup infrastructure
World Class OSvault Experts
significantly decrease time to resolution – prevent the snowball affect
root cause analysis – prevent problems from reoccurring
improve backup and restore performance
Proactive planning and continuous improvements – because no environment is ever static
patch and upgrade environment
SLAs are established and enforced – enjoy peace of mind knowing your data is available.
24x7 escalation and event management – rest easy knowing someone is minding the store.
Access to real-time reports and metrics – insight at your fingertips whenever you want.
Predictable costs – makes planning and forecasting less ambiguous.
Operational excellence promotes maximized investment – gain improved efficiencies across the board.
Focused priority with weekly, monthly, quarterly analysis reviews – meet personally with your dedicated account rep vs. reading another report.
Harness OSvault expertise – optimized system and resources, maximized product feature usage and first line access to best practices/IP - be among the first in line to get the latest benefit of global knowledge