easy responsive web building

OSDESK MANAGED SERVICES

OSdesk is our comprehensive Managed Services platform for monitoring and management of devices on your network. OSdesk provides network support for servers, workstations, tablets and mobile devices; offering best of breed IT services for environments including Windows, Linux and Mac OS/X.

With OSdesk Managed Services, we offer our world-class service with the following feature set:

Protection & Disaster Mitigation:

  • Enterprise-Grade Virus Protection
  • Enterprise-Grade Anti-Malware
  • Included Managed Backup Services
  • Disaster Recovery for Network Devices
  • Automated Server & Workstation Patching
  • Updates Tested and Approved via our test-bed devices
  • Imaging and Deployment Services

Helpdesk & Support Services:

  • Web Panel and Helpdesk Ticketing
  • Phone, Remote and Online Support
  • MDM/BYOD Management
  • On-Site Support for Business
  • 8am-6pm Mon-Fri Office Hours

Monitoring, Updates & Client Reports:

  • Service and Threshold Monitoring
  • Automated, silent third-party software deployments and updates
  • Comprehensive System Auditing and Monitoring
  • Trend Graphs and Analysis for your entire Managed Network
  • Delivered according to your schedule. As often as you want, or a monthly Executive Summary.

With OSdesk Managed Services, we offer a feature-rich IT service, coupled with our dedicated Support staff. We pride ourselves on offering a seamless solution to your business; providing the security and support your growing environment requires whilst delivering outstanding service on every call.

For further information, or a no-obligation discussion on how OSTech can deliver a Managed Services solution built for your needs, please Contact Us.

POSTAL ADDRESS
PO Box 350
Liverpool, NSW 1871